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We’re here to help. Customer service is important to us and we desire to handle your inquiry as quickly as possible. In most cases, contacting your local Dealer is the best route to obtaining fast answers to most of your questions. However, if you wish to send a comment to our corporate office or contact our national Customer Support center, feel free to fill out this form. We’ll make every effort to answer your submission promptly, and will respond within 3 business days.
Why choose Pet Stop® over the other brands?
Pet Stop’s hidden electronic pet containment systems protect the beauty and open space of your yard while keeping your pets happy, healthy and safe at home. Pet Stop offers UltraCare, the best warranty in the business and GentleSteps™, an entirely gentle training program to help pets get accustomed to their new system as quickly and safely as possible. Pet Stop also offers a fully rechargeable receiver – the EcoLite™. Check us out, and I’m sure you’ll agree. Pet Stop® is the Best Fence You’ll Never See.
Introducing the battery-free EcoLite™Plus with Link™
Rechargeable Receiver w/Charging Station Plus
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Total Peace of Mind knowing you'll know something is wrong before your dog discovers it with the diagnostic Charging Station Plus programmed to check all functions of the receiver – even the correction.
Easy-to-use charger - just set the receiver into the Charging Station and within a few hours it's fully charged.
Always be secure knowing your battery is fresh
with the built-in Low Battery warning light.
Pet Stop transmitter incorporates a feature that stabilizes the signal field regardless of the outside temperature.
Our transmitters incorporate DM Technology (Digital Modulation) into the design – the same type of technology trusted in commercial aircraft radios to avoid signal interference.
Because it's so small and light, it's great for smaller dogs but sturdy enough for larger breeds as well. Tough, durable, and waterproof – made of Lexan plastic.
The Night Light feature allows you to see your pet when it's dark outside.
Monitor your pet's behavior and receive a notification if a setting needs to be changed.
Access to real-time information that works with iOS and Android devices.
Total Peace of Mind knowing you'll know something is wrong before your dog discovers it with the diagnostic Charging Station Plus programmed to check all functions of the receiver – even the correction.
Easy-to-use charger - just set the receiver into the Charging Station and within a few hours it's fully charged.
Monitor your pet's behavior and receive a notification if a setting needs to be changed.
Our transmitters incorporate DM Technology (Digital Modulation) into the design – the same type of technology trusted in commercial aircraft radios to avoid signal interference.
Always be secure knowing your battery is fresh with the built-in Low Battery warning light.
The Night Light feature allows you to see your pet when it's dark outside.
Because it's so small and light, it's great for smaller dogs but sturdy enough for larger breeds as well. Tough, durable, and waterproof – made of Lexan plastic.
Pet Stop transmitter incorporates a feature that stabilizes the signal field regardless of the outside temperature.
Access to real-time information that works with iOS and Android devices.
"Pet Stop stayed in close touch before the job and completed it exactly as advertised. Great customer service."
Pet Stop's Gentle Steps advanced training program
Training is fun when it's done the Pet Stop Way
"Pet Stop is just great. We have tough huskies so they had to retrofit the fence a couple times and quickly provide new equipment that they ate!"
Professional installation by professionals who care
Installing your Pet Stop system involves four steps that our skilled Pet Stop Dealers are happy to explain in more detail.
"At Pet Stop we have you and your pets best interest in mind. With state of the art technology and persistent innovation, I'm proud to say we lead the industry in safety and customer service."
The most famous cat in New York City is on a Pet Stop® system
This is a true real rags-to-riches story about a 1-year-old orange tabby, found scrounging for food near Hempstead, LI, and now he’s chasing toy mice, cuddling with adoring humans and exploring posh surroundings at Manhattan’s elegant historic Algonquin Hotel. Thanks to a Pet Stop system and one of its top Dealers, Richard Weinssen of Hidden Fence of NJ Hamlet is now trained and assuming his place as the resident cat.
Read what the Algonquin Hotel had to say here.
See the full story →Search high and low and you will find the best at Pet Stop
Honestly, we're far superior. A bold statement, yes, but we back it up. In fact, our system is so superior it's fully guaranteed to work gently, but effectively for any pet (any breed of dog or cat) outside, or even inside your home.
